Patient Reviews

An invitation for your Feedback!

Many of our patients have referred us to their friends and family after visiting us. We would highly value your comment on Gentle Dental Putney at one or more of our social websites.

If currently you are not one of our patients, we welcome you to read the reviews placed by our happy patients on our online profiles below. Afterwards, please make your appointment for a great experience, and see for yourself!

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"Thank you Ilze, you exceeded my expectations as to what could be achieved with Invisalign.
As a sixty plus patient who had nonexistent orthodontic treatment in my teens, I came to you with a mouth full of problems!
I am amazed at the finished result, so are my family and friends.
Great work Ilze, I have no hesitation in recommending you.

- Jan Lear

Gentle Dental Putney has served hundreds of Putney area residents over the years, and has a number of patients who have enjoyed our services. Here are testimonials and reviews of some of our clients!

"A great experience - as far as going to the Dentist is concerned

- Best wishes"

- Angus
"I would like to say a huge thank you for all the great work we have had done at our dentist and hygienists appointments through the past 5 years. Everyone at the surgery has always been so kind, patient, professional ..and gentle! You will be a hard act to follow!

Sending very best wishes and thank you again."

- Iona
The whole team

"Just wanted to say a MASSIVE thank you to everyone at Gentle Dental for making dental appointments something I now look forward to rather than dread! What an amazing team and a practice I have recommended to many others. Pip"

- Pippa

"Ilse eradicated my fear of dentists with her professional yet warm manner, so much so I actually enjoy check ups now! She also worked wonders on my teeth and, thanks to Invisalign too, I beam all day long. A very happy customer! "

- Pippa
"I would just like to thank the entire team at Gentle Dental for the wonderful care I received. Everyone went out of their way to make me feel comfortable and at ease. I am/was terrified of the dentist and a root canal was my worst nightmare but Etienne and his team were wonderful and I can honestly say I felt no pain. Actions speak louder than words and I can say that they are so good I will now voluntarily visit this dentist every six months."

Thank you!

- Robyn
"Many thanks. The dental care with which you provided me was the best that I have ever experienced."

With best wishes

- Tom Day
"Loretta, Thank you for the email, it's unexpected, but much appreciated (great customer care) Just wanted to firstly say that I'm very impressed with the personal touch, such as being addressed by my first name by all who spoke to me and how everything went so smoothly and quick. It's a very comforting approach and one that makes me want to return. The appointment was great and went well. I like the way Ilze took the time to explain and show me what was happening, so I like to pass on my thanks to her."

- Dean
"As a newly registered, first time patient, I must comment on how friendly and professional all your staff were, and the excellent care I received - thank you
Pieter was excellent, explaining everything, and was very helpful when discussing treatment options."

- Anonymous

"At 30 years old, Dr Potgieter has given me a smile I'm finally proud of. Thank you!"

- Kerri Le Roux-Marx
Emergency cap replacement

"Having had an old cap on my front tooth fall off at work, the treatment I received from Gentle Dental was excellent. I was seen the same day and had an emergency filling fitted whilst I waited for a replacement cap to be made. Dr. Potgieter was quite a perfectionist and kept going until the cap looked exactly right, and I'm very pleased he did - it looks great."

- Dave Innes
A difficult challenge

"Thank you Ilze for your gentle diligence and for achieving the impossible with my badly behaved tooth and in the process putting an end to months of misery. Thank you Gentle Dental!"

- Janet Gray
Root Canal Patient Review

"The whole team at Gentle is really friendly and put you at ease. A root canal is supposed to be a pretty horrible experience but Etienne is a great dentist and there was very little pain during, and none since the procedure! I can't speak highly enough about everybody who works at Gentle and have already recommended them to friends."

- Sam Cottrell
Care Received

"I have been a patient of Gentle Dental for many years and cannot fault the professionalism and clinical expertise I have experienced in their relaxed and welcoming clinic. In fact I have referred a few friends and colleagues to Gentle Dental as I have always been confident that the care they would receive would be exceptional. Today I needed some significant work done their care and concern reassured me that I was in the best hands. Thank you Etienne and crew."

- Henriette du Toit
Quality of service

" Well what can I say, an absolute excellent service all round, from the moment I walked in the door I was greeted by a smoking hot _ _ _ _ called Loretta. The surgery has a very relaxed and friendly atmosphere and I got the impression that they are a professional team. I was passed over to Laura the hygienist another smoking hot _ _ _ _ from Peckham who carried out a very very very good clean of my teeth!! Top marks all round and I'm happy that I found this surgery!"

- Steven Brown
" I have no hesitation in recommending Gental Dental Putney. Thank you Dr. Potgieter for your integrity and first class dentistry! This is a happy Dental Surgery and all the staff are very caring and friendly."

- Jan Lear
" I am well-satisfied with the treatment I have received and with the welcoming and helpful approach to patients. Such a pleasant and informal atmosphere in the practice."

- Anon
"I have a natural fear just walking into a dentist. Having met Loretta a few years ago and then transferring to their new practice Gentle Dental whether you have a fear or not I would highly recommend. I have just had some quite extensive work done and Peter was the most patient and professional I have come across- and Elena. Could not recommend highly enough."

- Neil
I wish to thank Dr Etienne Potgieter of Gentle Dental Putney.

"There was no waiting with this practice, on entering the surgery I received a warm welcome from a very good looking practice manager, who made me feel very comfortable and relaxed. Dr Potgieter soon had me in his chair, and with his very sociable approach carried out a quick inspection of my teeth. A short time later and a couple of fillings I was back on the road.

This was a straight forward in and out job, no booking additional appointments for further work needed, what was needed to be done was done. This saves me time and money when having to carry out a full time schedule.

Four words to describe Gentle Dental

Service with a Smile

Thank you Etienne and your team, keep up the good work.

Kind Regards,"

- Simon grove
Best Hygienist

"Excellent dental practice. Laura is hands down the best hygienist I've ever been to. She makes it a pleasant experience, and has a calm and caring manner. After each appointment I walk out feeling my teeth are Hollywood shiny... although with the voice of Laura ringing in my ears saying... floss, floss, floss!!"

- James E
Root canal treatment

"The thought of having to have root canal treatment filled me with horror, but I can honestly say that the whole treatment was painless and, yes, relaxing! I had mild sedation, but was conscious and aware - Etienne is a safe pair of hands. Thank you!"

- Caroline Bell
Hygienist: Laura Butler-Smith

"I have had significant problems with my teeth and gums for years and have been to many hygienists (both in the UK and Canada). Laura is the best hygienist I have had the pleasure to be treated by. Highly professional, very positive attitude, and supportive. I have been getting the best results I have had in a long time thanks to Laura's great work and recommendations. Dr Etienne & Lauretta are also super - fantastic team."

- Marie Poirier
Excellent Care

"After moving countries and returning to London, a huge relief to find Dr Etienne and Loretta in Putney. Wonderful, friendly service and none of the pain experienced during and after using an NHS dentist. Thank you for such great care over 12 years."

- Cara B.
Amazing Staff

"Amazing dental practice! All the team are extremely gentle and caring. I feel very lucky to have found them! Highly recommended"

- Annalisa R.
"Excellent service
I had to find an Emergency Dentist and found Gentle Dental by lucky happenstance. My first visit was friendly and consultative and I have returned twice since. It's now my regular Dentist and the team are caring, professional and always smiling. I won't be looking for another Dentist...enough said! "

Rob D.
"Excellent service
I have been a patient of Gentle Dental for a number of years and can attest to the fact that they provide an impeccable level of care. The staff are friendly and highly professional; always putting me at ease in what would otherwise be an unnerving environment. ***** "

Neil L.
"Professional friendly service.
I went to my first appointment today - dentist and hygienist - both were professional and friendly and I know I'm in good hands! Highly recommended."

Katie M.
"Gentle Dental is the best dentist I've ever been to and I really appreciate all the work Dr. Potgieter has done in looking after my teeth."

Annabel M.
"Absolute Trust!
In the past I've been terrified of going to a dentist owing to problems with anesthetics. Gentle Dental has changed all that and I now have absolute confidence in the service I receive and am delighted that I was introduced to Etienne and his superb team!!"

Paul B.
"I am terrified of dentist appointments and visiting Gentle Dental Putney was an experience I actually enjoyed. Dr. Etienne Potgieter suggested I get my teeth done under sedation, and it was all very much worth it. If scared of dentists, I would highly recommend visiting Gentle Dental Putney. Thank you to Etienne, Loretta and their team for being incredibly caring, positive, professional and putting up, with very happy me, while sedated!"

Michelle M.
Dental perfection!

"I have been a patient at Gentle Dental now for many many years and can honestly say that I always feel well cared for and that my teeth are getting the best treatment. All the staff make me feel welcome and relaxed. A visit to the dentist CAN be a good experience."

"Just to say I am so thrilled with my new crowns. It makes such a difference. Thank you so much, Ettiene, Loretta and the dental nurse(don't know her name). I will highly recommend you to anyone who asks. See you at the next check up."

Niki L.
"I really want to thank you all (and Loretta in particular) for being so professional and nice in every occasions: it has been a true pleasure (besides treaments time ;) ) and I will surely come back again if life will bring me back to West London."

- Guendalina
"If it were not for Etienne and the team I would never have the courage to have any dental work done. In the past I had to be sedated for any treatment whatsoever but now I am so much improved I can even see the hygienist without a qualm."

- Barbara
Service with a smile

" My first visit with the practice was a very enjoyable one. All the staff were very welcoming and positive. There was a really warm family environment and really gave the feel of a great working environment, which was projected down to the customers. My examination was thorough and I was provided with a lot of information to go away with regarding future treatments. I would highly recommend this surgery."

- Yvaana R.
"I highly recommend Dr Potgieter and his staff. The standard of treatment is excellent, everyone is friendly, helpful and welcoming and the quality of care is brilliant. Thank you to Gentle Dental Putney."

- Michael T.

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Dentist Putney, Cosmetic Dentistry Putney, Comprehensive Dentist in Putney London, Putney Dentist


07305 440 389

Office Hours

8.00 am to 6.00 pm
8.00 am to 8.00 pm
8.00 am to 8.00 pm
8.00 am – 6.00 pm
8.00 am – 6.00 pm
9.00 am – 1.00 pm
Free initial consultation (exclusive of x-rays)
Monday to Thursday

9.00am - 5.00pm